The ITIL® 4 Foundation Examination
Examination Duration: 1 Hour
1. You should attempt all 40 questions. Each question is worth one mark.
2. There is only one correct answer per question.
3. You need to answer 26 questions correctly to pass the exam.
4. You have 60 minutes to complete this exam.
5. This is a ‘closed book’ exam. No material other than the exam paper is allowed.
The certification can help:
- Those who require a basic understanding of the ITIL framework
- Those who want to understand how ITIL can be used to enhance IT service management
- IT professionals or others working within an organization that has adopted ITIL.
However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.
ITIL 4 Foundation candidates will have an understanding of the following:
- A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
- The guiding principles of ITIL 4
- The four dimensions of Service Management
- Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
- How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
Who this course is for:
- Students preparing for the ITIL 4 Foundation certification exam
- IT Service management professionals looking to validate their skills by passing the ITIL 4 Foundation certification
Can I download ITIL 4 Foundation Practice Exams (Official 2021) +139 Qsts course?You can download videos for offline viewing in the Android/iOS app. When course instructors enable the downloading feature for lectures of the course, then it can be downloaded for offline viewing on a desktop.
Can I get a certificate after completing the course?Yes, upon successful completion of the course, learners will get the course e-Certification from the course provider. The ITIL 4 Foundation Practice Exams (Official 2021) +139 Qsts course certification is a proof that you completed and passed the course. You can download it, attach it to your resume, share it through social media.
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