After completing the course, you will…
- Apply Six Sigma statistics in Microsoft Excel (no experience required)
- Apply the Kano model to better understand the customers’s needs
- Use multiple OLS regression to quantify complex business relationships
- Design complex experiments to optimize products/services (DOE)
- Calculate confidence intervals
- Calculate the time value of financial flows
- Use theory of constraints to optimize speed of manufacturing or services
- Understand financial decision making with NPV
- Use visual management to control your business and staff
- Use innovative audit methods to control your aims
- Use QFD (Quality function deployment) to (re)design products and services.
- Master surveys, interviews, and observational methods such as spaghetti diagrams and eye tracking (heat maps) to measure complex data.
Who this course is for:
- Six Sigma is a methodology that is effective in every single sector. Regardless of whether you are working in IT, manufacturing, the military or health care. If you have a management position, an auditor position or a quality assurance position, this course is for you. It will boost your employability, skills set and salary.
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