What you'll learn IT Service Management key concepts Guiding principles 4 dimensions practices prepare ...
What you'll learn Explaning ITIL 4, Service Value System, Guiding Principles, Continual Improvement and other components Understand ITIL 4, ...
What you'll learn Understand the steps for setting up specific ITIL services Importance of Policy and how different services have different ...
Topics covered We’ve crafted this course to give you the knowledge and technique to pass the ITIL (Information Technology Infrastructure Library) ...
What you'll learn Acquérir les connaissances et les compétences en gestion de projet nécessaires pour gérer un projet entier par vous-même ...