What you’ll learn
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Introduction to digitisation of sales, service, operations at Retail Banking and as an example for each area of business development
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Digitalisation Strategy. Usage of Digital tools for growth of business, as a part of Marketing and Online Business Strategy
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Examples of areas of digitization: increasing of sales. cross-sales, clients loyalty (NPS, CSI), decreasing of operational cost and risks
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Example of assessment of digital investments. Practical case of stakeholders management and investments prioritisation
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Investment profitability planning and assessment. Overal approach of profitability calculation, excel usage, retail banking products net profit calculation
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Digitalisation at Consumer Lending, Mortgage and Retail
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Project Management and Digital Leadership Skills
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Digital tools at B2B Sales, B2C Sales, Customer Relationship Management CRM
Who this course is for:
- Course will be interesting to persons working at areas: retail banking, digitisation, IT and for anybody who want to increase knowledge about digital strategy, sales and service management
- Course will be interesting as an example for any retail or b2b/b2c sales industry
Can I download Postgraduate Diploma: Digitalization of Retail Banking course?
You can download videos for offline viewing in the Android/iOS app. When course instructors enable the downloading feature for lectures of the course, then it can be downloaded for offline viewing on a desktop.Can I get a certificate after completing the course?
Yes, upon successful completion of the course, learners will get the course e-Certification from the course provider. The Postgraduate Diploma: Digitalization of Retail Banking course certification is a proof that you completed and passed the course. You can download it, attach it to your resume, share it through social media.Are there any other coupons available for this course?
You can check out for more Udemy coupons @ www.coursecouponclub.com
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Disclosure: This post may contain affiliate links and we may get small commission if you make a purchase. Read more about Affiliate disclosure here.
