The exam consists of approximately (30) questions within a 60-minute exam session.
- 13%Event Management Overview
- IT Operations Management (ITOM) solution
- Define customer challenges
- Event Management key features and capabilities
- Graphical user interfaces (operator workspace, alert intelligence, dependency maps)
- Common Service Data Model (business, application, and technical services)
- 13% Architecture and Discovery
- Discovery and MID server architecture
- Event Management architecture and CMDB
- The monitoring process • Install a MID server
- 34% Event Configuration and Use
- Event setup (event processing, event rules, event filter, event thresholds, operator workspace)
- Event Management process flow (event table, message key, event processing jobs, event field mapping, CI binding, best practices)
- Connectors (preconfigured, customized) • Scripting (Regex, JavaScript, PowerShell)
- 30% Alerts and Tasks
- Alert defined (alert record attributes, scheduled jobs
- Alerts process flow (alert management rules, CI binding, priority scores, priority groups, incidents, best practices)
- Alert grouping (correlation rules, alert aggregation)
- Alert Intelligence • Alert impact profile (impact tree, impact rules, cluster example, SLAs)
- 10% Event Sources
- Identify event sources
- Push vs. pull methods
- Use inbound actions • Configure a monitoring connector
Who this course is for:
- servicenow specialist
Can I download ServiceNow CIS Event – Practice Exam Q&A course?
You can download videos for offline viewing in the Android/iOS app. When course instructors enable the downloading feature for lectures of the course, then it can be downloaded for offline viewing on a desktop.Can I get a certificate after completing the course?
Yes, upon successful completion of the course, learners will get the course e-Certification from the course provider. The ServiceNow CIS Event – Practice Exam Q&A course certification is a proof that you completed and passed the course. You can download it, attach it to your resume, share it through social media.Are there any other coupons available for this course?
You can check out for more Udemy coupons @ www.coursecouponclub.comDisclosure: This post may contain affiliate links and we may get small commission if you make a purchase. Read more about Affiliate disclosure here.