What you’ll learn
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Provide excellent customer service to ensure customer satisfaction, loyalty, and repeat business.
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Exceed customer expectations by creating memorable customer service experiences.
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Build rapport with customers to create a relationship of trust.
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Manage challenging customers through difficult situations.
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Use active listening techniques to understand customer needs.
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Manage customer expectations by setting realistic expectations.
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Improve your soft skills and advance your career .
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And more!
Who this course is for:
- Customer-facing professionals and teams
- Call center agents
- Retail employees
- IT and Help desk staff
- Freelancers and business owners who interact with customers
- And anyone who wants to improve their communication skills!
Can I download Business Communication Skills: Handling Clients & Customers course?
You can download videos for offline viewing in the Android/iOS app. When course instructors enable the downloading feature for lectures of the course, then it can be downloaded for offline viewing on a desktop.Can I get a certificate after completing the course?
Yes, upon successful completion of the course, learners will get the course e-Certification from the course provider. The Business Communication Skills: Handling Clients & Customers course certification is a proof that you completed and passed the course. You can download it, attach it to your resume, share it through social media.Are there any other coupons available for this course?
You can check out for more Udemy coupons @ www.coursecouponclub.com
Note: 100% OFF Udemy coupon codes are valid for maximum 3 days only. Look for "ENROLL NOW" button at the end of the post.
Disclosure: This post may contain affiliate links and we may get small commission if you make a purchase. Read more about Affiliate disclosure here.
Disclosure: This post may contain affiliate links and we may get small commission if you make a purchase. Read more about Affiliate disclosure here.
