What you'll learn Recognise the importance of emotional intelligence in selling and how you can use it to build your relationships with your ...
What you'll learn Recognise the importance of understanding the emotions that you experience. Examine how to practise and learn how to ...
What you'll learn Identify the four behavioural styles of DISC - Dominance, Influence, Steadiness and Compliance. Recognise ways of ...
What you'll learn Determine why a collaborative approach is beneficial in teamwork Recognize why collaboration is underpinned with good ...
What you'll learn explain the psychology behind what really motivates and influences people. interpret the best ways to inspire people by ...
What you'll learn Identify your stress management and resilience with strategies to develop resilience in yourself and others. Examine your ...
What you'll learn Identify how to make better decisions through critical thinking and creative problem solving. Recognize and remove ...
What you'll learn Recognize why some conflict is to be expected and why it is a part of healthy relationships. Compare and ...
After completing the course, you will learn… How to use emotional information in effective and meaningful ways Recognise ways to use the ...
